“I think the password was on one of these post-it notes”

Documentation and managing complexity.

Really good and secure documentation is at the core of the strongest, most resilient IT systems.

Making sure your IT system is fully documented ensures important details are not locked in one person’s head or an IT services company.

How you document and where you store it is critical given how ransomeware hackers are exploiting the common documentation mistakes organizations make.

In this episode, Elisabeth talks about the solution she came up with that’s both HIPA and PCI compliant.